Rate Our 服务

At Tompkins we strive to provide excellence in customer service and recognize our employees for demonstrating the following behaviors:

Friendly and Courteous 

Greet and acknowledge each and every customer with a smile

所有权

Demonstrate pride in daily tasks and assignments seeing them through to completion

承诺

To community involvement, overall customer satisfaction and increasing shareholder value

理解

Understand clients' needs to provide the best financial solution

服务 

Act as our customers' trusted advisor by providing attentive, consultative service

卓越

Consistently provide a superior customer experience by exceeding expectations

交付

Accurate transactions, 快捷的服务, and resolution of issues in a timely manner and to the customer's satisfaction

Please answer the following questions to let us know about an employee that exemplifies these behaviors: